U.S. Airlines To Offer In-Flight Internet

Delta Airlines, an Atlanta-based carrier, announces in-flight Internet. Delta announced a partnership with Amazon, AWS, to offer internet on 500 mainline aircraft by 2028. Delta is using Amazon over Starlink because it was cheaper, they tell shareholders. This is a huge improvement from the complimentary internet offered in 2023, and should be better than American Airlines Viasat internet, though it is surprising to me that Delta is putting this in 500 aircraft, not the whole fleet.

United Airlines, a Chicago-based carrier, announced complimentary Starlink Wifi and the possibility of in-flight calls. Starlink, the top internet service, is coming to the whole fleet by 2027. I find it unlikely because there is so little time to install it. If done, this will be the fastest be a big win for customers.

American Airlines, a Fort Worth-based carrier, has yet to announce anything since the complimentary internet rollout in January, yet it needs to do something. Their complimentary internet will be the slowest, and they do not have in-flight entertainment screens like their competitors. American removed screens to cut costs, but due to blowback, is reportedly considering re-installing them. American is also reportedly talking to Starlink and Amazon to provide premium internet on board its aircraft. American has had some blowback, but if they implement those potential enhancements and improve punctuality, they will be far ahead; right now, they are behind. American has the top loyalty program.