American Airlines Adds Dining Menu At Lounges

Dallas-based American Airlines announces enhancements to its Admirals and Flagship lounges. Following the alcohol upgrades and all the new lounges being built, this is great to see. The Airline has really focused on the premium product and experience; it shows. Furthermore, they offer better lounges than competitors. Although this is nice to see, the airline has other problems they need to focus on that matter more; they lack reliability, in-flight wifi quality, and in-flight dining. I find these to likely be their focus; they have put an emphasis on investing in the customer lately and hired a customer experience team in the past year.